Contact us and FAQ – criminal record extracts
Do you have questions about criminal record extracts? Find answers to common questions here. If your question isn't answered, you can contact us via our web form. You can also call or e-mail us.
System maintenance
On Wednesday, October 1st, we will be having system maintenance, which means that:
- It is not possible to apply for an extract via our e-service.
- It is not possible to check a digital extract in our e-service.
- We are unable to answer questions regarding matters of register extracts.
On October 2nd, you will be able to use our e-services and contact us as usual again.
Find answers to frequently asked questions
Criminal records extracts
Extracts from the criminal records for use abroad
Extract from the criminal record of other EU countries
Contact us via our web form
In order for us to answer your question as quickly and accurate as possible, please provide your Swedish ID-number, coordination number, date of birth or reference number.
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Contact us via email or phone
Note that extracts cannot be requested by telephone!
Changed telephone hours 22 September 2025
On September 122 the phone is only open between 13:00 PM and 14:30 PM.
E-mail: mrbr@polisen.se
Telephone hours: Monday to Friday 10–11.30 and 13–14.30
Telephone: 114 14 (from abroad +46 77 114 14 00)
Fax: +46 (0)10-56 35 333
Queries regarding extracts for use abroad:
E-mail: utlandsutdrag@polisen.se
Telephone hours: Monday to Friday 10–11.30 and 13–14.30
Telephone: 114 14 (from abroad +46 77 114 14 00)
Fax: +46 (0)10-56 35 33