Protect yourself from fraud
Many older people are being targeted by fraudsters. Fraud can take place over the phone or through an unexpected visit to your home.
Bild: Lars Hedelin
Fraudsters use many different methods. For example, someone may claim to be calling from your bank or the police and ask for your bank card details, PIN code or other valuables, or they can ask you to log in with BankID. In some cases, a phone call is followed by a visit to your home.
A fraudster may give different reasons for wanting to enter your home. One or two people may knock on your door and claim they need to carry out an inspection or perform another type of check. To appear trustworthy, they may wear work uniforms and carry equipment that looks genuine.
Always be cautious if you receive an unexpected phone call or an unannounced visit.
How to protect yourself against fraud:
- Never share personal or financial information over the phone or with someone who comes to your home. Never disclose your bank card details, PIN code or other sensitive information. Do not log in with BankID if someone asks you to do that. Legitimate organisations will never ask for this information by phone or during an unexpected home visit. Your bank card details and PIN code provide access to your money.
- Hang up if you are unsure who is calling. This applies even if the caller claims to be a friend, a relative, your bank, a company or a public authority such as the police.
- Never let someone you do not know into your home. If you feel uncomfortable or suspicious, close the door. The police will never visit your home to collect bank cards, credit cards or other valuables. Anyone who asks you to hand over these items is a fraudster.
- Never give your identification, BankID, bank cards or PIN code to anyone else. Do not assume that someone is genuine simply because they know your personal details. Fraudsters can obtain personal information from the internet or other sources to gain your trust.
- If you are unsure, contact someone you trust. Speak to a family member, friend or another trusted person before taking any action if someone asks you for information or valuables.
If a crime is happening now, call 112 immediately. If you believe you have been the victim of fraud or that someone has attempted to defraud you, report it to the police as soon as possible by calling 114 14.